Friday December 11, 2009
The U.S. Federal Communications Commission needs to improve its oversight of mobile telephone carriers, because the agency has no way to measure the outcomes of the tens of thousands of complaints it receives each year, the U.S. Government Accountability Office (GAO) said in a report released Thursday.
Even though 84 percent of U.S. mobile-phone customers are very or somewhat satisfied with their service, many U.S. residents aren't aware that they can complain about problems to the FCC, and a significant number of customers have had problems with billing, terms-of-service contracts, or customer service, said the GAO, based on surveys it conducted.
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Friday December 11, 2009
The growing demand for online applications could push the number of mobile devices accessing the Internet past 1 billion by 2013, IDC said in a survey issued on Wednesday.
The explosion in the number of Internet-capable mobile devices will grow with the number of mobile users seeking access to online services, which could top 900 million by 2013, IDC said. Some of the popular online activities through mobile devices today include accessing news and search engine Web sites, downloading multimedia files and exchanging e-mail and instant messages.
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Friday December 11, 2009
Facebook's revamped privacy settings will push more user data onto the Internet and, in some cases, make privacy protection harder for Facebook users, digital civil liberties experts said.
While acknowledging that many of the changes unveiled Wednesday will be good for privacy, Electronic Frontier Foundation (EFF) Attorney Kevin Bankston said the social-networking giant is also removing some important privacy controls that it should have kept.
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Friday December 11, 2009
While Microsoft's Bing might be getting a lot of attention, Google is still king of all things search.
Google's search rivals have been pulling out the stops over the last several months trying to take a chunk out of its market share, but so far it's not working, according to numbers released today from Experian Hitwise, an online market tracker.
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