Troubleshooting
Information from About Guides and partners relating to Troubleshooting
Ten Tools to Make Windows Shine
(How To) Add a layer of protection against spyware, stop Kaspersky's annoying audio alerts, and hide your files and folders. Plus: More fixes for the pesky Insert key.
(How To) Add a layer of protection against spyware, stop Kaspersky's annoying audio alerts, and hide your files and folders. Plus: More fixes for the pesky Insert key.
Fun With Restore Points
(How To) How to set Restore Points in Windows XP, troubleshoot them, and remove them. Plus a handful of fun videos and quirky sites.
(How To) How to set Restore Points in Windows XP, troubleshoot them, and remove them. Plus a handful of fun videos and quirky sites.
Tweak System Restore to Perfect Your PC Protection
(How To) Overcome your system's reluctance to create new restore points in XP or Vista; maximize the life of your LCD monitor.
(How To) Overcome your system's reluctance to create new restore points in XP or Vista; maximize the life of your LCD monitor.
Answer Line: Why All the Problems Shutting Down My PC?
(howto) Fix faulty Windows shutdowns; undo a dual-boot setup; and share Outlook data across a network.
(howto) Fix faulty Windows shutdowns; undo a dual-boot setup; and share Outlook data across a network.
Answer Line: What to Do When XP or 2000 Won't Boot
(howto) Try several tactics to get a reluctant Windows to load; plus, keep XP's Start menu under control.
(howto) Try several tactics to get a reluctant Windows to load; plus, keep XP's Start menu under control.
How to Help Thyself
(howto) 39 ways to make online help systems more helpful--or find better answers elsewhere.
(howto) 39 ways to make online help systems more helpful--or find better answers elsewhere.
Steve Bass's Home Office: Thinking of an XP Upgrade? Read This
(howto) ... And cry. Incompatibilities, bugs, patches, broken promises.
(howto) ... And cry. Incompatibilities, bugs, patches, broken promises.
Dell Ditches Live Online Support
(news) PC maker drops its Net-based Resolution Assistant, calling it less than effective for tech support.
(news) PC maker drops its Net-based Resolution Assistant, calling it less than effective for tech support.
Tech Support When You Need It
(howto) Sites, tips, and advice for getting tech support when you need it.
(howto) Sites, tips, and advice for getting tech support when you need it.
Hardware Tips: Fix PC Crashes via Conflict Resolution
(howto) Identify software conflicts; locate a slow Internet link with ping.
(howto) Identify software conflicts; locate a slow Internet link with ping.
Troubleshooting Tips: Keep Your PC Humming
(howto) Steve Bass dispenses wisdom, discusses free diagnostic tools, and unveils a top-secret keyboard.
(howto) Steve Bass dispenses wisdom, discusses free diagnostic tools, and unveils a top-secret keyboard.
Hardware Tips: Handy-Dandy Windows Fixer-Upper Guide
(howto) Solve Windows hardware troubles, speed up Celeron PC graphics.
(howto) Solve Windows hardware troubles, speed up Celeron PC graphics.
Answer Line: Why Do I Keep Getting Lost Clusters?
(howto) Find out why you get lost clusters; share your desktop settings.
(howto) Find out why you get lost clusters; share your desktop settings.
Answer Line: Identify Mystery Apps Running in the Shadows
(howto) Identify background apps, customize Office's Place Bar, make your icons snappy.
(howto) Identify background apps, customize Office's Place Bar, make your icons snappy.